Question 1

How do I log in to my Midwest Maids account?

Accepted Answer

Go to the login page on our website and sign in with the email and password you set up. Once you're logged in, you can book an appointment or view your upcoming visits. If you’re having trouble signing in, reach out and we’ll help you out.

Question 2

How do I change my password?

Accepted Answer

You can submit a password change request on the customer login page at

Question 3

How do I change my address?

Accepted Answer

Log into your account and update your address in your upcoming booking. Alternatively you can can give us a call and we will update your address for you.

Question 4

How do I change my credit card?

Accepted Answer

Log into your account at  and update your card on file.  Your new card will automatically be noted as your default card.

Question 5

How do I book my first appointment?

Accepted Answer

Simply go to our booking form and schedule your appointment online. Alternatively you can give us a call if there are any issues at all.

Question 6

How do I reschedule or cancel a cleaning appointment?

Accepted Answer

Log into your account to update your upcoming booking, or contact us and we’ll help you make the change. The sooner you reach out, the better — we’ll do our best to work with your schedule.

HOW CAN WE HELP?

Midwest Maids Help & FAQs

GETTING STARTED

How do I create an account?

Do you service my area?

What is included in a standard cleaning?

How much will it cost?

Do you bring your own cleaning supplies, products and equipment"

Can I request special tasks or extras?

What should I do before my cleaning appointment?

Pricing & Policies

How do I refer a friend?

How can I view my Midwest Maids Gift Card?

Can I apply a coupon code to an existing appointment?

Why is the discount not working?

I bought a voucher and would like to redeem it. What should I do?

What is the two hour window?

Manage Your Account

How do I log in to my Midwest Maids account?

How do I change my password?

How do I change my address?

How do I change my credit card?

How do I book my first appointment?

How do I reschedule or cancel a cleaning appointment?

Trust & Safety

Can I trust my Midwest Maids cleaning professional?

What happens if something goes wrong during my appointment?

Is my billing information safe and secure?

Does each cleaning professional undergo a background check?

What is your 100% satisfaction guarantee policy?

What is your refund policy?